Privacy Policy for creative-tshirt.com
At creative-tshirt.com (“we,” “our,” or “us”), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the personal data that you provide to us or that is collected through your interaction with our website, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Our Commitment to Privacy and Data Protection
We respect your privacy rights and are dedicated to handling your personal data with the utmost care and transparency. We employ industry-standard security practices to protect your information and ensure that our data handling operations are lawful, fair, and transparent. Our policies uphold your right to control your personal information while ensuring compliance with relevant laws and regulations.
2. Scope and Role of Data Controller
This Privacy Policy applies to all visitors, registered users, and customers who access or use the services offered through creative-tshirt.com. The entity controlling personal data under this policy is Creative T-Shirt, which is responsible for deciding how and why your personal data is processed. For any inquiries regarding data handling, you may contact us at [email protected].
3. Categories of Personal Data We Process
We collect and process the following categories of personal data:
a) Usage Data
This includes information such as your IP address, browser type, pages visited, session dates/times, referring URLs, and interactions with our website features. This information is used for analytics, system administration, and to improve website functionality.
b) Account Data
When you create an account or make a purchase, you provide us with personal details such as your name, billing/shipping address, email address, and phone number.
c) Profile Data
We collect data related to your customer profile including purchase history, size preferences, saved products, browsing behavior, and wishlists to offer personalized services and product recommendations.
d) Communication Data
If you contact us directly—such as by submitting a support request or communicating through our contact form—we collect your email and any information you provide in the correspondence.
e) Technical Data
We gather information about the device and system you use to access creative-tshirt.com, such as operating system, device type, screen size, language settings, and time zone.
f) Transaction Data
When you make a purchase, we collect information necessary to process your transaction, including payment method (e.g., last four digits of card), delivery address, shipping status, and order confirmation details.
g) Preference Data
We track your marketing preferences, language selections, and stored interests for newsletters, promotions, or product releases.
4. Legal Bases for Processing Personal Data
We process your personal data only when we have a legal basis to do so. These include:
– Contractual Necessity: To fulfill contractual obligations when you order products or create an account.
– Legitimate Interests: To optimize our website, improve customer service, and promote our services in a way that does not override your rights and freedoms.
– Consent: Where legally required, for sending newsletters, marketing communications, and tracking cookies.
– Legal Obligation: To comply with legal requirements, such as tax documentation or fraud prevention.
5. Your Data Protection Rights
You have the following rights regarding your personal data:
– Right of Access: Obtain a copy of your personal data we hold.
– Right to Rectification: Request corrections to inaccurate or incomplete data.
– Right to Erasure: Request the deletion of your personal data, subject to applicable laws and retention requirements.
– Right to Restrict Processing: Limit the way we process your personal data under certain conditions.
– Right to Data Portability: Receive your personal data in a structured, commonly-used format and transmit it to another controller.
– Right to Object: Object to processing based on our legitimate interests or direct marketing.
– Right to Withdraw Consent: At any time for data processed on the basis of consent.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement technical and organizational safeguards to protect your personal information, including:
– Encryption of data in transit and at rest
– Role-based access controls and authentication systems
– Regular security assessments and IT audits
– Secure backup protocols and disaster recovery plans
– Employee training on data protection and confidentiality
7. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA) or California, we ensure that such transfers comply with applicable laws through:
– Standard Contractual Clauses approved by the European Commission
– Binding Corporate Rules or other adequate safeguards where applicable
We strive to ensure equivalent protection is given to your data regardless of location.
8. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy:
– Account Data and Transaction Data: retained for the duration of the customer relationship plus up to 7 years for legal and accounting purposes.
– Usage and Technical Data: retained for up to 36 months for analytics and performance optimization.
– Communication Data: retained for up to 24 months after last correspondence.
– Preference Data: retained until you update your preferences or withdraw consent.
After these periods, your data will be securely erased or anonymized.
9. Cookie Policy
Our website uses cookies to enhance user experience, improve website performance, and analyze traffic.
Types of cookies we use include:
– Essential Cookies: Required for website functionality, such as secure login, shopping cart operations, and language preferences.
– Functional Cookies: Enable optional features like live chat or saved items.
– Analytics Cookies: Allow us to understand visitor behavior and improve our services (e.g., Google Analytics).
– Performance Cookies: Track usage patterns to measure the performance of marketing campaigns.
10. Cookie Management and Compliance
At first visit, users are presented with a cookie banner to obtain clear consent before placing non-essential cookies on your device. You may manage your preferences or withdraw consent at any time through the cookie settings available on the website or via your browser’s cookie management tools.
We honor Do Not Track (DNT) signals and maintain separate procedures for residents of California based on CCPA guidance.
11. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that data pertaining to a child under 13 has been collected, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us personal data, please contact us at [email protected].
12. Policy Updates and Notifications
We may revise this Privacy Policy from time to time to reflect changes in the law, technology, or our business operations. Updated versions of the policy will be posted on this page, and if material changes occur, users will be notified via email or prominently on the site.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, you may contact us at:
Email: [email protected]
We affirm our ongoing commitment to maintain the highest standards of privacy and compliance with GDPR, CCPA, and all applicable data protection regulations. Please reach out if you need assistance in exercising your rights or understanding how your information is used.